Video & Motion
A chatbot demo for the worst moment of a driver's day
An animated walkthrough of a roadside assistance bot for a rental car company that gathers a stranded driver’s details before a live agent takes over.
Client
A rental car company
Format
Animated product demo
My role
Motion design and animation
Tools
After Effects
The challenge
A stranded driver usually gets a phone tree: “press 2 for…”. This bot let them describe the problem, share their location and upload photos of the car or the scene in the app, before a live agent ever joined. Explaining that in words was slow; it needed to be seen.
What I did
- Animated the full flow in After Effects, from requesting a tow truck to the handoff to a live agent
- Used callouts to explain each step, such as uploading photos of vehicle damage
- Kept the phone screen the hero so viewers follow the driver’s experience
The result
The demo showed the client a faster, friendlier alternative to the phone tree, with the agent getting the full picture before the conversation even starts.
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