Agent Call Flow Posters

To assist brand advocates during daily operations, each workstation at the company has a collection of posters mounted to the partition walls with references and guidelines to follow during each customer interaction.

My role for this project was to take the content provided by the company and translate it into easily-digestible layouts that consisted of tables, the client’s brand, and call-outs that brought attention to the most important items. Each poster was designed in InDesign and printed on rigid foam board to withstand daily handling and use.


Agent Call Flow Posters

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