This is an introductory video shared with new hires about a survey system that helps employees vocalize their feedback about the company and its leadership staff.

This video demonstrates a customer’s user experience while traveling to a hotel and interacting with customer support through multiple channels.

This video demonstrates a customer’s user experience while shopping online for consumer products and interacting with customer support through multiple channels.

This video outlines the patient’s journey through the provider lifecycle for a healthcare program.

This video touches on business excellence and the first 90 days of the client lifecycle.

This video was sent to a potential client to showcase the 5 geographies chosen for hosting customer support.

My name is Matt Bruns. I am an accomplished Creative Manager with an established history of working in the customer experience and manufacturing industries, recognized for outstanding performance for my work ethic and high level of skill. I am experienced in Layout Design, Motion Graphics, Video Production, Package Design, Exhibit Design, Vector Graphics and User Interface Design (UI) utilizing Adobe Photoshop, Adobe InDesign, Adobe Illustrator, Adobe After Effects, Adobe Premiere Pro, Adobe XD, and Blender.

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